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The Advanced Sales Skill Protocol
Ultimate Seller tm
is an advanced sales skill protocol that is designed for professional
sales representatives who are solidly grounded in their career choice.
Unlike the endless list of memory jogging acronym-based selling courses
that are universally targeted at moderately skilled
sellers, Ultimate Seller tm
is targeted to individuals who are confident in their selling skills.
These individuals wish to revitalize their learning pathway to play at
the top of their game. They don’t “settle” for lack
of professional growth.
Value Drives The Buy!
The only reason why anyone buys anything is because of the perception
of Value. No one will ever part with hard earned cash unless there is
value for the exchange. Value is a complex personal proposition that,
when fully understood, can exponentially increase sales results.
Ultimate Seller tm is a
challenging training process to build advanced selling skills from
customer, company, and personal perspectives. It is made up of five
levels and includes challenging case experiences, role plans, and a
personal plan for remaining among or moving into the ranks of top tier
professional sales representatives.
Ultimate Sellertm workshops address how to:
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Uncover customer value as defined by the customer
- Establish value to address needs
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Clearly and succinctly articulate value
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Deliver on-going value
-
Close more sales though the Five Levels of Value
Learn To Sell The 5 Levels of Value
Ultimate Seller tm addresses the 5 Levels of Value:
- Product Value
- Clinical Value
- Financial Value
- Strategic Value
- Personal Value
Using this short list as a feasibility filter builds the foundation for a targeted, customized sales training process.
Product Value:
This is where it all begins. The detailed description of any product
should clearly establish basic value. When sellers learn how to
“detail” a product they are articulating Product Value.
Understanding and communicating Product Value is often referred to as
“detailing” a product. If this is the extent of the skill
of the seller it is left up to the prospect to tie Product Value to
his/her needs.
Clinical Value:
Understanding and articulating Product Value from the perspective of
the prospect is Clinical Value. Every industry has its’ own
language. Speaking the industry language of the prospect through
thoughtful open and expanded probes, as well as perfectly timed closed
probes, demonstrates that the seller understands the business and
challenges of the prospect. This goes a long way in the mind of the
prospect. It demonstrates that the seller is not just a human
storehouse of product data points. This establishes a powerful value
platform for the seller that can be used as a pathway to a personal
relationship of trust and mutual support.
Financial Value:
The definition of Financial Value is the determination of a return on
the investment (ROI) of the buyer. Articulating and delivering a
price/cost that the buyer will agree to is the criteria of acceptable
Financial Value. While Financial Value would seem an obvious step, most
sellers do not understand its’ depth and importance. This is
evidenced by unwarranted discounts or discussing price at a point when
the prospect can only reject the offer. Financial Value is a timed step
that is meaningful ONLY after Product Value and Clinical Value have
been established.
Strategic Value:
Strategic Value is when a seller can uncover the strategic objectives
of the prospect and demonstrate how his/her product or service can play
a significant role in achieving that goal. The definition of Strategic
Value can only be established by the prospect. Expert probing skills
and a high level of trust are required to uncover Strategic Value. When
the prospect redefines value by using the sellers’ product or
service to achieve strategic goals, Strategic Value has been
established.
Personal Value:
When a seller can clearly articulate and establish an understanding of
how his/her product or service will bring personal value to a prospect,
Personal Value has been achieved. This subtle yet powerful level of
Value is often articulated using diplomatic tones. The prospect may
envision recognition, a promotion, a letter of praise, community and
peer admiration, or a very positive personnel review. Selling at this
level is at the top of the food chain of great sellers. |